Cairo Governorate, Egypt
110 Street 53, First New Cairo
N/A
Personally i love this gym because the coaches are very friendly as well as the gym members & it's open 24/7 with easy parking.
like
I subscribed in new cairo branch July 21st, 2018. The receptionist told me to come on Sunday morning from 7 a.m. To 3 p.m. to take my first free session with the private trainer "Sonic". I went within the agreed hours and was told "Sonic" is on his weekly vacation. Sunday night a staff member called me to acknowledge me that I can go on Monday from 7 am to 3 pm to meet the same mentioned trainer. I asked if I should go at any specific hour to make sure the trainer will be free, the guy on the phone said: come at any time from 7 am to 3 pm and he will be free. I went at 11 am to find that the trainer is busy in another session with a client. I got 2 phone numbers that are specifically noted to be for receiving complains. I called both numbers, one of them was a wrong number and someone else replied saying that he bought that number sometime ago after being closed for a while by the old subsciber. The other number rang and no one answered or called back. They are pretty UNORGANIZED!
New Cairo branch manager is very unprofessional and hostile (very hostile). I have been a member at Smart Gym for more than 8 years, but I'm never going back!
Eggy Gym
unqualified staff with low cultural level. you feel that you entered the vegetable market . the place is so crowded, many conflicts about all the services provided ...generally, the environment is bad and far from gym communities
Hungry for money
الهجص اللي بيقولوه مع تجديد الاشتراك مش بيحصل ، المساج مش بتعرفي تحجزي المعاد اللي يعجبك ، بيرفضوا يحجزوا خميس وجمعه وسبت عشان دا فري، والبنات بتوع المساج اي كلام خالص . اما الميزان دا لازم تطلبيه والحصص بتاعت المدربه اي كلام خالص مفيش اهتمام من المدربات ولا ضمير ولو ما اخدتيهمش اول ١٥ يوم بيروحوا عليكي وبيرفضوا يعوضوهملك اما الدعوات المجانيه فأي حد بتديهملوه يحاول يدخل بيهم بيعاملوه معامله الشحاتين عشان اغبياء لان المفروض دي دعايه ليهم ، أديت دعوه لابني يدخل الفرع الرجالي طلعوا عينه ساعه واقف علي الريسبشن اسئله وتعليقات بايخه وتلامه وندم انه دخل الفرع ريحته عرق تعمي والبخار ريحته بول والمدربين اخر قله أدب . بجد مستوي الجيم انحدر جدا جدا ومنصحش حد يروح
السيدات سئ جدا وعايز حد أتنازله عن إشتراك سنوي للمدام فيه لسوء الإدارة ومحدش راضي ياخده
Deli
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