Cairo Governorate, Egypt
Ring Rd, First New Cairo
$$
+20 233336860
N/A
DeliveryIn-store pick-upIn-store shoppingTakeawaySame-day delivery
Nola Cairo Festival City has staff that doesn't understand English. I had to speak to three persons to make them understand what I wanted. On the whole, the service is very slow. It took them five minutes to box a cake and three minutes to sort change for L.E. 160 from an L.E. 200 note! On the whole it was a very poor experience. Unfortunately I would have to deal with them one more time to collect the cake of which I placed the order in 25 minutes in their shop. I hope never to visit them again.
like
Nice sweets shop, little high prices but it worth to try it
Love their products, friendly stuff
Ordered and paid through Talabat with my address given. Branch called me multiple times before I could answer. I finally answered only to find out they were confirming my address. I confirmed my address and the employee acknowledged my confirmation. They proceeded to call me again. I couldn't pick up because I was at work. I called back within 10 minutes to ask if they needed more information. The employee says it was the call center that called me and that he'll instruct them to call me back. I waited 2 hours for my order or a call from the call center, but I got neither. I checked Talabat and I found that my order has been "delivered successfully." I immediately spoke to Talabat customer service and they informed me that my order has been cancelled and proceeded to grant me a refund. It was an extremely antagonizing experience with Nola that I wouldn't want to go through again. I wouldn't recommend anyone to order food delivered at home.
Poor quality cakes, not fresh at all, although I asked twice to get a fresh one. Never buy a take away from them. This was my last time at Nola
Great ....just great in everything
I love it
I tried molten cake chocolate volcano with ice cream vanilla. It was bad and nothing compared to “House of Cocoa”. My friend tried chocolate lover cake and it was not bad. To be fair, molten cake at Nola was much smaller and much cheaper. But overall experience, I didn’t like the experience.
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