The Customer Zone - Training & Consultancy

The Customer Zone - Training & Consultancy is rated 3 out of 5 in the category professional training & coaching. Read and write reviews about The Customer Zone - Training & Consultancy. The Customer Zone (The CZ) is an independent, private, professional firm founded with the vision to enhance and improve the quality of services, products, and the experience given to customers by different market participants and individuals. The Customer Zone was founded based on a dream of a professional, experienced team, who have worked in different sides of business and corporate life. We have a collective experience of almost two decades of professional work background in international organisations. What We Do Our focus and specialty is in customers and how to interact with them the right way. This would be in any touch point within your business such as: Sales Customer Care Call Centre Operations After Sales Services Complaints Management Debt Collection Customer Experience Customer Journey and extending to digital and Online services…. etc. Customer satisfaction is key to the success of any business. With a plethora of competitors to choose from, it is crucial for businesses and individuals to strive and guarantee competitive services and a smooth customer journey in all facets of the business. Our support is provided through international accredited training modules conducted by experienced trainers. Our consultants and the business solutions team who are truly there for you to provide business consultancy will be there to enhance your processes to make them more efficient and to achieve an enjoyable experience to your customer. Our aim is not only focusing on the corporate side and the employees, but also offering training/coaching specifically for Under Graduates to help them decide their career path and which job or field they will want to work in after graduation. We offer other services to individuals (Post or under graduates) such as Life Coaching, Developmental Training Services, Conflict Resolution Training, Basic Mediation Training, Career Shifting and uplifting.