Cairo Governorate, Egypt
Masaken Al Mohandesin, Nasr City
N/A
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Upscale grocery store .. Located on Level Zero .. Fresh, healthy & quality products .. Expensive !!
like
Perfect spot for Vegans
I like the taste but not the proce though
Quality and range of products diminished, prices are getting overly inflated, and their steak selection vs competitors isn't great.
Yesterday I did an order and picked the delivery time to be for the next day between 8and 11 am Today I woke up and waited and waited and waited but no one came, so at 11 I communicated with you through the chat and a friendly lady said that the delivery guy got lost and tried to call me and couldn’t reach me. Iam Sorry to say that’s it’s not true because first I never leave my phone from my sight because I do all my work through that phone and second it’s not the first time you deliver to me which means you do know my address very well. Anyhow I agreed with the lady that she will make the delivery guy come again and I told her ok but if he is late again I will not accept the order specially that the order got stuff that can’t stay out of fridge for too long . Now it’s 12:19 and still I didn’t get my order that’s supposed to be there between 8 and 11 am Iam really disappointed in gourmet, this is really a very bad attitude to take with your customers and it’s really unacceptable. Thank you
Having a family... One always needs A go-to place to rescue a situation... Gourmet did not rescue me. Shop has basic products. Citystars requires a proper supermarket.
Always find something I was looking for! Small location, wish they have a bigger one in the area. They could improve their costumer service.
The worst gourmet branch in egypt, they are always short in basic items. Customer service team is the worst and last to prepare or bring any request
Deli
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